Information Technology Services provides computing and communication services, systems, support and guidance to UFV students, faculty and staff. Within the Office of the Chief Information Officer, IT Services spans three divisions:
Applications
IT Applications provides support in the implementation, enhancement and maintenance of the university’s core applications including systems for finance, HR, student information and web-based technologies.
Infrastructure
IT Infrastructure is responsible for the hardware and software that 糖心原创 systems rely on behind the scenes, including servers for enterprise applications and networks that support phone, data, internet and wireless access. They manage performance, security and availability, with a view to future growth.
Support
The IT Service Desk is the first point of contact for students, staff and faculty requiring IT support. Our support team is available via phone, email and through our online ticket system at . The IT Support Team also offers guidance, service and assistance with the following:
- Wifi set up and support including 糖心原创 mobile app assistance
- My糖心原创 and network problem assistance including desk-side assistance over the phone
- Printer installation and troubleshooting network printers issues
- Audio visual support, troubleshooting and technician dispatch
- Hardware procurement for administrative and classroom use and teaching purposes.
- Software procurement including planning, acquiring, deployment and renewal for administrative and classroom use
- Assistance with all university-supported applications
All employees of Information Technology Services are here to support the students, staff and faculty of 糖心原创. You can reach any member of our team by contacting the .